Privacy Policy

Privacy Policy

Last Updated: 16 October 2026

Shree Narayan Computers & Education Center (SNCEC) respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect, why we collect it, how we use and protect it, and what choices may be available to you when you visit our website, register for courses, purchase products, or contact us.

Website: https://www.sncec.in/

By using our website and services, you acknowledge that you have had the opportunity to read this Privacy Policy. Where consent is required, we will seek it in accordance with applicable law.

1. About Us

Shree Narayan Computers & Education Center (SNCEC) is a computer education and skill development institute located in Etah, Uttar Pradesh, India.

Contact Information

• Business Name: Shree Narayan Computers & Education Center
• Address: Shyam Nagar, Punjab Pura, Etah – 207001, Uttar Pradesh, India
• Email: info@sncec.in
• Phone: +91 7017275424 / +91 9027762940
• Website: https://www.sncec.in/

In this policy, “we,” “us,” and “our” refer to SNCEC. “You” refers to visitors, students, customers, and other individuals using our website or services.

2. Information We Collect

Depending on how you use our website, we may collect the following categories of information.

2.1 Personal Information

When you register, contact us, enrol in a course, or place an order, we may collect:

• Full name
• Email address
• Mobile or telephone number
• Billing and delivery address
• Account username and authentication information
• Course registration and enrolment details
• Information you submit through contact forms or enquiries

Please do not submit sensitive personal information unless it is necessary for a specific service and appropriately requested.

2.2 Student and Course Information

If you enrol in a course or use our learning platform, we may process information such as:

• Course enrolment and completion status
• Quiz and assessment results
• Assignment submissions
• Learning progress and attendance, where applicable
• Certificates issued and course-related communications

We use this information to provide educational services, maintain student records, administer assessments, and respond to course-related requests.

2.3 Order and Transaction Information

When you purchase products or services through our shop, we may collect:

• Products or courses purchased
• Order numbers and order history
• Billing and delivery details
• Payment status and transaction references
• Refund, cancellation, and customer support records

Payments may be processed by third-party payment providers. We do not intend to store complete payment card details or payment authentication credentials on our website.

2.4 Technical and Usage Information

When you visit our website, certain information may be collected automatically, depending on our website configuration and your browser settings:

• IP address
• Browser type and device information
• Operating system
• Pages visited and referring pages
• Date, time, and duration of visits
• Basic website diagnostics and security logs
• Cookie identifiers and similar technical information

We use such information for website functionality, security, performance monitoring, and analytics where configured and permitted by law.

2.5 Information You Provide Voluntarily

We may process information you provide when contacting us by email, telephone, WhatsApp, social media, or website forms. This information is used to respond to your request and maintain relevant communication records.

3. How We Use Your Information

We may use personal information for the following purposes:

1. To create and manage student or customer accounts.
2. To process course registrations and provide learning access.
3. To fulfil product orders and arrange deliveries.
4. To process payments, cancellations, refunds, and replacements.
5. To respond to questions, complaints, and support requests.
6. To communicate important course, account, or order updates.
7. To maintain student records, assessments, and certificates.
8. To protect our website against fraud, abuse, and unauthorised access.
9. To monitor website performance and improve our services.
10. To send promotional communications where permitted and, when required, with your consent.
11. To comply with applicable legal, tax, accounting, and regulatory obligations.
12. To establish, exercise, or defend legal claims where necessary.

We aim to collect and use information only for specified, lawful purposes relevant to the services we provide.

4. Legal Basis and Consent

We process personal information in accordance with applicable Indian law.

Depending on the circumstances, information may be processed based on your consent, steps you request before entering into a transaction, fulfilment of a lawful obligation, or another basis permitted by applicable law.

Where consent is required, we aim to explain the relevant purpose clearly and provide an appropriate way to withdraw consent.

Withdrawing consent does not invalidate processing already lawfully undertaken before withdrawal. We may also retain or process certain information where required or permitted by law.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential functionality and improve the browsing experience.

These technologies may be used to:

• Keep users signed in.
• Maintain shopping cart and checkout functionality.
• Remember selected preferences.
• Support website security.
• Measure website performance and visitor activity, where analytics are enabled.
• Support advertising or marketing technologies, if configured.

You can manage cookies through your browser settings and, where provided, our website’s cookie preferences.

Disabling certain cookies may affect login, checkout, or other website functions. Where consent is required for non-essential cookies or similar technologies, we will seek it as required by applicable law.

6. How We Share Information

We do not intend to sell personal information to third parties as a standalone commercial product.

We may share information with the following categories of recipients when necessary for the purposes described in this policy:

6.1 Service Providers

These may include:

• Website hosting and maintenance providers
• WordPress plugins and learning management services
• Payment gateways and financial transaction providers
• Shipping and delivery companies
• Email and communication service providers
• Website security and backup providers
• Analytics or marketing service providers, where enabled

Service providers may process information on our behalf according to the relevant arrangements and applicable law.

6.2 Payment and Delivery Partners

We may provide necessary order and transaction details to payment processors, banks, courier companies, and other partners to complete transactions, verify payments, and deliver products.

Their own privacy policies may apply to information they collect directly.

6.3 Legal and Regulatory Requirements

We may disclose information where required by law, valid legal process, or a competent authority, or where reasonably necessary to protect our rights, users, or services in accordance with applicable law.

6.4 Business Transfers

If our business or relevant assets are reorganised, transferred, or acquired, personal information may be transferred where lawful and subject to appropriate protections.

7. Third-Party Services and External Links

Our website may link to or integrate third-party services, including payment gateways, video platforms, social media networks, Google Maps, WhatsApp, and external websites.

We do not control the privacy practices of independent third parties. Before sharing personal information directly with them, please review their respective privacy policies and terms.

Third-party integrations may collect technical or usage information according to their own configurations and policies.

8. Data Security

We take reasonable steps appropriate to our operations to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.

Depending on the services used, safeguards may include:

• Access controls and account permissions
• Website security updates
• Secure connections using HTTPS
• Password protection
• Backups and recovery procedures
• Restricted access to administrative systems
• Appropriate security practices for service providers

No online service or electronic storage method can be guaranteed to be completely secure. We will address personal data incidents in accordance with applicable legal requirements.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, subject to applicable legal requirements.

Retention periods may depend on:

• Whether your account remains active
• Course enrolment and student record requirements
• Order, payment, tax, and accounting obligations
• Refunds, disputes, and complaint resolution
• Website security and fraud prevention
• Applicable limitation periods and legal requirements

When information is no longer required, we will take appropriate steps to delete it or otherwise handle it in accordance with applicable law, subject to lawful retention requirements and technical limitations.

10. Your Privacy Rights

Subject to applicable law and the circumstances of processing, you may have rights to:

• Request information about personal data we process about you.
• Request correction of inaccurate or incomplete information.
• Request erasure of personal information where applicable.
• Withdraw consent where processing relies on consent.
• Raise a privacy concern or submit a grievance.
• Seek available remedies through the appropriate legal or regulatory channels.

Some information may need to be retained where required by law or necessary for legitimate legal obligations permitted under applicable law.

How to Submit a Request

Email info@sncec.in with the subject line “Privacy Request.”

Please describe your request and provide enough information for us to identify the relevant account or record. We may request reasonable verification before making changes or disclosing information.

We aim to respond within the timeframe required by applicable law.

11. Children’s Privacy

Our educational services may be used by students who are minors.

Where applicable law requires parental or guardian consent or additional safeguards for processing a child’s personal information, we will follow those requirements.

Parents or lawful guardians who have questions about a child’s information may contact us at info@sncec.in.

We encourage parents and guardians to supervise children’s online activities and to help them avoid sharing unnecessary personal information online.

12. Promotional Communications

We may send course announcements, admission updates, offers, or educational information where permitted by law and, where required, with your consent.

You may opt out of promotional emails by using the unsubscribe mechanism provided, where available, or by contacting us.

Even if you opt out of marketing communications, we may still send necessary transactional or service messages relating to your account, courses, payments, or orders.

13. International Data Processing

Some service providers may store or process information on servers located outside your state or country.

Where personal information is transferred or processed across borders, we will handle such processing in accordance with applicable legal requirements and any restrictions that apply to the relevant information or service.

14. Data Breach and Security Incidents

If a personal data breach occurs, we will assess and respond to the incident and provide notifications to affected individuals or relevant authorities where required by applicable law.

We may take reasonable steps to contain the incident, investigate its impact, restore service security, and reduce the risk of further unauthorised access.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, courses, shop, service providers, data practices, or legal requirements.

The revised policy will be published on this page with an updated date. Where required, we will provide additional notice or obtain consent for material changes in data processing.

We encourage you to review this page periodically.

16. Contact and Grievance Requests

For privacy questions, requests relating to personal information, or complaints about how information is handled, contact us using the details below.

Shree Narayan Computers & Education Center (SNCEC)

Address: Shyam Nagar, Punjab Pura, Etah – 207001, Uttar Pradesh, India

Email: info@sncec.in

Phone: +91 7017275424 / +91 9027762940

Website: https://www.sncec.in/

Please include “Privacy Request” or “Privacy Complaint” in the subject line of your email so that we can direct your enquiry appropriately.

17. Applicable Law

This Privacy Policy is intended to operate in accordance with applicable laws of India, including applicable data protection and consumer protection requirements.

Where a provision of this policy conflicts with a mandatory legal requirement, the mandatory requirement will prevail.

Thank you for trusting Shree Narayan Computers & Education Center (SNCEC).

We value your privacy and aim to handle your information responsibly while providing educational services, digital learning resources, and online shopping facilities.