Privacy Policy

Privacy Policy

Shree Narayan Computers & Education Center

Shree Narayan Computers & Education Center, your privacy matters to us. We respect, protect and value every piece of information you share — whether you join our courses, visit our center, purchase from our shop, use online services, or browse our website.

This Privacy Policy explains how we collect, use, store, protect and manage your personal information, both online and offline. By interacting with us, you agree to the practices mentioned here. If you are uncomfortable or disagree, you may discontinue using our services.

Who We Are

Shree Narayan Computers & Education Center is an educational and digital service institution offering:

• Computer Training & Courses
• Digital & Online Service Support
• Computer Accessories Shop
• Study Material & Downloadable Resources
• Printing, Typing & Government Form Services
• Skill Development & Certification Programs

This policy applies to all our platforms:

✔ Institute Office Premises
✔ Website & Online Portal
✔ Admission Forms (online/offline)
✔ Digital Services & Shop
✔ Learning Materials & Student Data

We are committed to handling your information responsibly, safely and transparently.

Information We Collect

We collect information to provide better learning assistance, smooth communication and service delivery.

We may collect the following details:

A. Personal Information (Identity Details)

• Full Name
• Date of Birth / Age
• Gender
• Address / City / Pincode
• Mobile Number
• Email Address
• Parent/Guardian Details (if applicable)

B. Academic & Admission-Related Information

• Previous Education / Qualification
• Course Enrolled
• Admission Forms
• Attendance Records
• Assessment/Exam Results
• Certificates Issued

C. Technical Information (If you use our website)

• IP Address
• Browser & Device Information
• Usage Pattern / Cookies
• Location (if enabled)
• Pages visited on website

D. Documents & Uploads (for services/forms)

• Aadhaar / PAN / ID Proof
• Government/Admission Forms
• Photo, Signature or Certificates
• Digital Documents Shared for Online Work

E. Purchase & Transaction Details (if using shop/services)

• Payment Records
• Invoice/Billing Details
• Product or Service Purchased

We never collect unnecessary data, and only take information that is important to complete service or learning activities.

How We Use Your Information

We use your data only for legitimate and beneficial purposes, including:

1. Admission & Course Management

✔ Registering students for training programs
✔ Maintaining attendance & performance records
✔ Generating certificates after completion
✔ Providing class updates, results & schedules

2. To Communicate With You

✔ Send notifications or class information
✔ Respond to queries, complaints or support requests
✔ Share notices, announcements or exam alerts

3. For Digital Services & Form Processing

✔ Filling government/private applications on your request
✔ Uploading documents (only with your consent)
✔ Tracking status of forms submitted through us

4. For Website Improvement & Analytics

✔ Understanding user behaviour to improve website
✔ Enhancing loading speed, features & security
✔ Detecting technical issues for smoother experience

5. Sales & Shop Support

✔ Generating bills and purchase records
✔ Warranty or product support follow-up
✔ Contacting customers for service updates

We do not sell, rent, or misuse your personal data for commercial gain.

Legal Basis for Collecting Data

We collect your information based on one of the following grounds:

✔ With your full consent
✔ Under official admission or service requirements
✔ When you voluntarily share information
✔ To fulfill legal or administrative responsibilities

You may request to withdraw consent anytime (Refer Section – Your Data Rights).

Data Storage & Security

Your information is stored safely in digital or secured offline records.

We ensure:

🔐 Password-protected digital folders
🔐 Authorized access only for trained staff
🔐 Secure computers & updated antivirus
🔐 Data stored only for required duration
🔐 Information disposal after expiry

We follow reasonable security standards, however no system is 100% safe from hacking or cyber theft. By using our services, you understand and accept this minimal risk.

Cookies & Website Tracking

Our website may use cookies — tiny text files stored in your browser to improve experience.

Cookies help us:

✔ Remember login and preferences
✔ Load website faster
✔ Analyze visitor activity (traffic, clicks etc.)

You can disable cookies from your browser settings anytime, but some website features may not function properly without them.

Third-Party Links & External Services

Our website or institute may sometimes provide links to third-party websites (like government portals, exam links, payment gateways etc.).

We are not responsible for:

• Their privacy rules
• Data usage policies
• Content available on external websites

Before sharing information on external sites, users should review their respective Privacy Policies.

Data Sharing Policy

We do not share personal data with outsiders, except in the following conditions:

Information may be shared with:

1. Authorized staff members – only when necessary
2. Government Portals – for form or application processing
3. Certificate & Exam Bodies – to generate certification
4. Payment Gateways – to process online transactions
5. Legal Compliance – if required by court or authorities

We never trade or misuse information for marketing without consent.

Your Rights Regarding Your Data

Every student, customer or website user has the right to:

Data Retention Policy

We keep information only for the required period.

• Admission data → Until course completion + archive duration
• Digital service documents → Removed after task completion (on request)
• Billing & financial records → Stored as per taxation laws
• Website log & analytics → Retained for security and usage trends

Old or expired data is securely deleted or shredded.

Online Classes & Digital Learning Privacy

If we provide online training or study material,

Students must agree not to record, share or redistribute:

✘ Live classes
✘ Screen recordings
✘ Videos or downloadable notes
✘ Presentation and training modules

All educational content remains property of the institute.

Children & Minor Privacy

Students under 18 must enroll with parent/guardian consent.

We may contact guardians regarding:

• Attendance
• Progress & discipline
• Fee reminders
• Certification

We never intentionally collect data from minors without supervision.

Shop & Purchase Data Protection

Information collected while purchasing products is stored privately.

This includes:

✔ Billing details
✔ Warranty registration
✔ Contact details (for support/updates)

We do not store bank passwords, ATM pins or highly sensitive financial data.

Changes to Privacy Policy

We may update or revise this policy occasionally to improve transparency or follow legal guidelines.

If modified:

• New version will replace old one
• Updates will be visible on website
• Continued use means acceptance

Users are advised to review this page periodically.

How to Contact Us

For privacy-related questions or complaints, contact:

📍 Shree Narayan Computers & Education Center
Etah, Uttar Pradesh – India
📞 Phone: 7017275424
📧 Email: info@sncec.in
🌐 Website: www.sncec.in

We will respond within a reasonable timeframe.

Final Note

Your trust is our responsibility.
Your privacy is our priority.

By using our website, taking admission, or accessing our services, you confirm that you have read, understood and agree to this Privacy Policy.

Thank you for believing in Shree Narayan Computers & Education Center.
We are committed to safe, respectful and transparent data practices for every learner and user.